Get Answers To Your Questions About Brownie Bonanza™
I ordered my Red Copper™ Brownie Bonanza™ and it said shipping will take 3-6 weeks. Why so long?
Shipping MAY take 3-6 weeks. Throughout different times of the year demand is greater than others, so we always state 3-6 weeks. However, we always do our best to plan for those times of the year so we can avoid “back orders.”
Help! I placed an incorrect order. How can I change this?
What you want to do is call this toll free number for customer service: 1-800-280-5424. To find your order they will need your phone number (or email address if you provided it), last name, and zip code. They will absolutely get your order fixed for you. Keep in mind order processing takes a full 24 hours, so they may not have your order in the customer service system until at least 24 hours after you've placed your order.
I ordered Red Copper™ Brownie Bonanza™, but I haven't been charged yet. When should I expect to be charged?
We process your order within 24 hours, but we do not charge your card for the purchase until the order is shipped to your address.
What is the size of Red Copper™ Brownie Bonanza™?
Red Copper™ Brownie Bonanza™ is a standard 13 by 9 inch brownie pan.
Is my Red Copper™ Brownie Bonanza™ safe to use on my glass cook top?
Since every cook top is different, we advise you to refer to your stove's manufacturer's instructional manual prior to using your Red Copper™ Brownie Bonanza™ on any glass cook top surface.
What are the dimensions for Red Copper™ Brownie Bonanza™?
Measurements from the top of the pan: 9-inches X 13-inches X 1-inch
Measurements from the bottom of the pan: 8.25-inches X 12.25-inches X 1-inch
Lift tray: 8.25-inches X 12.25-inches
Pan stand: 2.625-inches X 4.75-inches X 2-inches
Individual brownie well: 2-inches X 3-inches X 1-inch
Is Brownie Bonanza™ dishwasher safe?
Brownie Bonanza™ is dishwasher safe. However, hand washing is strongly recommended to extend the life of your brownie pan.
Brownie Bonanza™ is safe up to what temperature?
The recommended maximum temperature in which Brownie Bonanza™ is oven safe is 400-degrees Fahrenheit.
Can I use Brownie Bonanza™ in the microwave or broiler?
Brownie Bonanza™ is designed exclusively for oven use. Using Brownie Bonanza™ in your broiler and microwave is not recommended.
What is included with my purchase?
Your Brownie Bonanza™ includes:
- 9" X 13" Brownie Pan
- Lifting Tray
- Brownie Divider Grid
- Brownie Pan Stand
- Recipe guide
DO I need to do anything to Brownie Bonzanza™ prior to first use?
Before first use, wash all components of Brownie Bonanza™ with warm, soapy water.
How do I use Brownie Bonanza™?
1. Preheat your oven according to brownie mix instructions for a 9X13 pan.
2. Pour mixed batter into Brownie Bonanza™.
3. Insert brownie divider grid.
4. Bake according to recipe instructions.
When cooking thicker types of baked goods, like sliders, you will need to place the brownie divider tray insert in Brownie Bonanza™ first, then arrange your ingredients in each brownie well.
Help! My batter is leaking from the bottom of the pan. What do i do?
To contain spills, we suggest placing a cookie sheet underneath Brownie Bonanza™ prior to adding batter. Keep cookie sheet underneath Brownie Bonanza™ until the cooking process if complete.
What do i do after my brownies are finished baking?
Remove Brownie Bonanza™ from your oven and allow to completely cool. Once cool, remove the divider grid. Then, place Brownie Bonanza™ on the Brownie Pan Stand, making sure the Brownie Bonanza™ is centered.
Are the handles safe to touch to pull Brownie Bonanza™ from the oven?
For your safety, always use oven mitts or pot holders when removing Brownie Bonanza™ from a hot oven. The metal pan heats and will burn your hands if you do not have protection.
My brownies are sticking to the divider grid. What can I do?
If your brownies are sticking, generously spray the brownie divider grid with a nonstick cooking spray prior to inserting into your brownie mix.
WHAT RECIPES ARE INCLUDED IN THE RECIPE GUIDE?
The recipe guide includes the following decadent recipes:
- Marshmallow Treats
- Easy Lemon Bars
- S'mores Brownies
- Blonde Brownies
- Basic Fudge Brownies
- Loaded Fudge Brownies
- Apple Pie Dump Cake
- Cheesecake Swirl Brownies
- Biscuit Sliders
- Red Velvet Brownies
- Cookie Dough Brownies
- Bonanza Pizza Bites
WHAT DOES PFOA MEAN?
PFOA is a man-made plastic coating found in most cheap non-stick cookware. While cooking with non-stick cookware made with PFOA chemicals may not cause immediate concern, continual overheating could cause the coating flake off into food, then be ingested. Red Copper™ Brownie Bonanza™ does not contain any PFOAs.
WHAT ARE THE CONDITIONS OF THE LIFETIME WARRANTY?
Red Copper™ Brownie Bonanza™ has a lifetime warranty that covers the lifetime of the product. Should anything happen to your Red Copper™ Brownie Bonanza™ under normal usage, you will receive a replacement, less shipping and handling. Mistreatment, misuse, and intentional abuse of Red Copper™ Brownie Bonanza™ is not covered under the lifetime warranty.
SEE THE DIFFERENCE!
- Red Copper™ Brownie Bonanza™
Easy To Use
Your Satisfaction is 100% Guaranteed
Get Your Red Copper Brownie Bonanza with custom stand and recipe booklet today for just $19.99 plus $7.99 shipping and handling. But wait! You can DOUBLE your order and get a second Red Copper Brownie Bonanza plus the Red Copper Donut Pan. Just pay a separate fee of $19.99. UPGRADE your offer to the Deluxe Double Coating Brownie Bonanza, custom stand, and recipe booklet for only $29.98 plus $7.99 shipping and handling. Double your Deluxe Offer and receive a SECOND Double Coated Brownie Bonanza, custom stand, and recipe booklet, plus the Red Copper Donut Pan. GUARANTEE: Red Copper Brownie Bonanza has a Built To Last Guarantee. Should anything happen to your Red Copper Brownie Bonanza under normal usage simply return the unit and you will receive replacement, less shipping and handling. Mistreatment, misuse, and intentional abuse of Red Copper Brownie Bonanza is not covered under the Built To Last Guarantee.